Delivery Information

Despatch

Orders are shipped throughout the UK and Europe. Orders are processed daily and must be placed by 4pm on the day to achieve the delivery estimates outlined below. Details of shipping costs and methods follow:

United Kingdom

Service

Delivery estimate

Cost

Small Package 1st Class

1 - 2 working days

£1.40**

Small Package 2nd Class

3 - 4 working days £1.75**

Royal Mail 1st Class

1 - 2 working days 

£3.20 - £4.95***

Royal Mail 2nd Class

3 - 4 working days 

£3.75 - £8***

*This does not include Saturday delivery.

** Some products are suitable for sending via small packages up to 750grams.

***Determined by overall weight of package, ranging from 100g and over 2kg

Europe

Outside of the UK, we currently deliver to:

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Europe delivery options:

At current we only offer tracked and signed delivery across Europe. This is so we can be totally sure your pacakge is safe during transit and reliably delivered.

Service

Delivery estimate

Cost

Royal Mail Europe Tracked and Signed

 4 - 7 Days*

 £12.10  - £17.70**

*the number of days is dependent on the location, 4 days is typical for a city across Europe. **Determined by overall weight of package, ranging from 100g and over 2kg

 

Delivery of goods

Our delivery services are currently fulfiled by Royal Mail. A full comprehension of their terms and conditions is available at Royal Mail Terms & Conditions. Our Terms of Sale also provides information on our delivery terms.

 

Information on our contract with you

If you would like to review futher information regarding our terms of sale, please click Terms of Sale. This link will provide detailed information on our delivery and returns policy.

 

Free delivery if you spend over £45

If you spend over £45 in single order you will receive a discount on your overall order which gives you 2-3 day delivery free! 

 

Orders and returns

You can review your order and/or invoice at anytime using this link; Review Orders

If you would like to return any of your received items, you can do so by; 

Online. creating a returns notice using our online refund tool.

Email. Email us at Custom.Support@superhaircare.com. Please provide your name, home address, details of the order and, where available, your phone number and email address.

Online. Complete the form at Superhaircare Contact on our website.